CodeBucks

Privacy Policy 

Privacy Policy

Last updated: 7/10/2025

Thank you for choosing Codebench Software Developers (Private) Limited ("us," "we," or "our"). This Privacy Policy aims to inform you about how we collect, use, and safeguard information when you utilize our website, WhatsApp chatbots, and other software products (collectively, the "Services"). By engaging with our Services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect limited personal data from visitors to our website, https://thecodebench.com, only when it's voluntarily provided through forms or similar means. Data provided through these forms will be used exclusively for the specific purpose it was collected, such as responding to inquiries or processing requests.

Similarly, our WhatsApp chatbots collect personal data solely when explicitly provided by users during interactions. Any information shared through the chatbot will be used solely for the intended purpose of the conversation.

2. Data Subject Rights

Under data protection laws (including GDPR, CCPA, and others), you have rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you
  • Right to Rectification: You can request correction of inaccurate personal data
  • Right to Erasure: You can request deletion of your personal data under certain conditions
  • Right to Restrict Processing: You can request limitation on how we process your data
  • Right to Object: You can object to certain types of data processing
  • Right to Data Portability: You can request your data in a structured, machine-readable format

To exercise these rights, please use our Data Request Portal or contact us directly. Our portal allows you to:

  • Submit data access requests with ease
  • Request corrections to your information
  • Initiate data deletion processes
  • Manage your data processing preferences
  • Track the status of your requests

For security purposes, we may need to verify your identity before processing certain requests, especially those involving sensitive data or account closure.

3. Legal Basis for Processing

The legal basis for processing personal data may vary depending on the specific circumstances and your location. In general, we process data when it is necessary for the performance of a contract, when we have obtained your consent, or when we have a legitimate interest in doing so.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies. By using our website, you consent to the use of cookies as described in our Cookie Policy. You can manage your cookie preferences through your browser settings or other tools.

5. Data Retention

We retain the personal data collected for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When you submit a data deletion request through our portal, we will delete your data according to our retention policies and legal obligations.

6. Third-Party Services

We may utilize third-party services, such as analytics tools and hosting providers, to enhance our Services. These services may collect and process user data. Please review their respective privacy policies for more information.

7. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

8. Contact Us

If you have any questions or concerns regarding our Privacy Policy or data practices, please don't hesitate to contact us:

Phone: +263781969145 / +263 773 403 139

Email: hello@thecodebench.com / sales@thecodebench.com

Address: 21881 Unit A Extension, Seke, Chitungwiza, Harare, Zimbabwe

For data protection inquiries specifically, please contact our Data Protection Officer at: privacy@thecodebench.com

We are dedicated to addressing your inquiries and concerns promptly.

9. Changes to This Policy

We may update our Privacy Policy periodically. Any revisions will be posted on this page, and the "Last updated" date will be amended accordingly. We recommend reviewing this Privacy Policy periodically for any changes.

By using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.